Get instant answers to your questions and maximize your CartSell experience
Learn how to install CartSell and set up your first popup campaign in minutes
Customize your popups, triggers, and display rules to maximize conversions
Track your performance, understand metrics, and optimize your campaigns
Connect CartSell with your favorite Shopify apps and tools
Fix common issues and get your popups working perfectly
Learn proven strategies to boost your conversion rates
Installing CartSell is super easy! Simply visit the Shopify App Store, search for "CartSell", click "Add app", and follow the one-click installation process. The entire setup takes less than 2 minutes, and you'll be recovering abandoned carts immediately.
Absolutely! CartSell offers full customization options. You can modify colors, fonts, images, copy, and layouts to match your brand perfectly. Our visual editor makes it easy to create beautiful popups without any coding knowledge.
No! CartSell is built with performance in mind. Our lightweight code loads asynchronously and doesn't impact your store's page speed. Most customers see no measurable difference in load times.
Our AI analyzes customer behavior, browsing history, cart contents, and purchase patterns to suggest the most relevant products. It learns from your store's data to continuously improve recommendations and increase conversion rates.
Yes! CartSell includes smart frequency controls to prevent popup fatigue. You can set rules for how often popups appear per visitor, per session, or per time period. This ensures you maximize conversions without annoying your customers.
CartSell works seamlessly with all Shopify themes, including custom themes. Our popups are designed to be responsive and adapt to any store design automatically.
We provide email support for all customers, with priority support for premium plan subscribers. Our average response time is under 6 hours. You also have access to our comprehensive documentation, video tutorials, and this help center.
Yes! Our premium plans include built-in A/B testing capabilities. You can test different designs, copy, offers, and triggers to find what works best for your audience.
CartSell includes a comprehensive analytics dashboard showing impressions, clicks, conversions, revenue generated, and ROI. You can view performance by campaign, time period, or product to optimize your strategy.
Yes, CartSell is fully GDPR, CCPA, and privacy law compliant. We respect user privacy, honor opt-outs, and provide all necessary controls for compliance.
Our support team is here to help you succeed
